Anyone who travels to the U.S. frequently from Vancouver’s YVR Airport knows about the dreaded customs line.
You may have breezed through check-in and security, but you never know what’s waiting for you in customs. Sometimes, the line zips along in five minutes. Other times, the room is packed with hundreds of passengers and you’re nervously checking your watch as it crawls forward.
Well, it looks like those days may finally be over. Automated passport kiosks have finally been rolled out for Canadians travelling to the U.S., according to an article in the Vancouver Sun. The kiosks are similar to those already used by Canadian travellers returning to Canada at the airport.
After scanning your passport, you answer a series of customs declaration questions using a touch screen. The kiosk will snap a quick photo to confirm your identity, then issue a receipt, which you bring to a customs official for final approval.
The payoff for all this computerized action: dramatically shorter wait times. Automated passport control has been shown to speed up the customs process by 89 percent and reduce wait times by 33 percent. Customs officers using the system can handle 160 passengers an hour, compared to just 40 passengers an hour the old-fashioned way, according to the Vancouver Sun article.
Wondering why you don’t see this incredible technology at every airport? Back in 2009, YVR was actually the very first airport to implement this kind of automated passport control for Canadians coming back to Canada (The kiosks themselves are built right next door in Surrey). Since then, the airport authority has sold the systems to Chicago’s O’Hare Airport, as well as Montreal-Trudeau Airport and even John F. Kennedy Airport in New York.
In Chicago where, incredibly, four-hour customs waits used to be commonplace, missed flight connections have been reduced by 62 percent. Other major U.S. and Canadian airports are considering implementing the time-saving technology in the near future.
Anyone been stuck on one of those monster U.S. customs lines? What do you think of the new system?
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