Tourism Vancouver Visitor Centre is now open!

Aerial view of the city of Vancouver, British Columbia, Canada

We are excited to announce the reopening of our Visitor Centre, at 200 Burrard Street, to help you plan your time in Vancouver.

Need a map? Want suggestions for dinner? Need help planning activities or booking a tour, attraction or hotel? The Visitor Centre is your one-stop-shop for planning your time in the city. Our multilingual, highly-trained staff can help you with free information, recommendations, and reservation services. Stop by and see our team, they are eager to once again help you make the most of your Vancouver experience.

Please note our new hours of operation:
Wednesday to Sunday 9:00am–3:30pm
Closed Monday and Tuesday

You can also chat with our staff via phone and email on 604-683-2000 or

Health and Safety

Much like our attractions and restaurants, we have introduced enhanced safety protocols. Some of these protocols include:

  • One-way traffic in and out of the Visitor Centre, with directional signage
  • Encouraging the use of masks
  •  Plexi-dividers between our guests and members of the Tourism Vancouver team when 2m social distancing is not possible
  • Hand sanitizer at the entrance, exit, and each counselling station
  • Increased cleaning of high contact surfaces
  • Encouraging credit card payment to minimize contact
  • Wi-Fi available inside and outside the Visitor Centre, allowing guests to use their own devices to do research and purchase tickets

For our full COVID-19 Health and Safety Plan, click here.


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